🎟️How to open a ticket

CMG Support Tickets

Join the CMG Support Tickets Discord Server!Discord

To open a ticket please join our support Discord

Please only open a ticket for the following reasons:

• You have donated Baller or a Custom Gun.

• You have encountered an issue with the store.

• You require support with your forum account.

If you open a ticket for another reason, your ticket will be closed.

1. Once you have joined the discord server click on #open-a-ticket channel

1. When opening a ticket please choose from an option below.

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1. Your ticket will be created.

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1. Please fill out the infomation and a member of the donation support team will be with you.

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Please do not open a ticket for the following reasons:

• You have encountered a rulebreak, please report the player on the forums: https://cmgstudios.net/forums/index.php?/forms/10-player-report/
• You have been banned and you want to be unbanned, please appeal your ban on our forums.

• You have found an in-game bug, please report a bug here: https://github.com/CMGStudios/issue-tracker/issues
• You cannot connect to the server, please ask in #game-support in the CMG Discord for help.

• Opening multiple tickets for the same issue, this will only slow down the process.

• Opening a ticket about compensation for lost money/items, open a compensation request here: https://cmgstudios.net/forums/index.php?/forms/2-comp-request/
• Opening a ticket to claim or get help with the twitter reward, please read https://docs.cmgstudios.net/link-twitter.
• Opening a ticket because you would like to report your car. You can open a carreport in our main discord with the !carreport command.