# FAQ

#### <mark style="color:blue;">Q.</mark> Where can I report someone?&#x20;

* You can either report a player by doing /calladmin ingame, or via the cmg forums - [Report a player](https://cmgstudios.net/forums/index.php?/forum/12-report-a-player/)

<mark style="color:blue;">**Q.**</mark> **Where can I appeal my ban?**&#x20;

* You can appeal your ban via the forums - [Unban Appeal](https://cmgstudios.net/forums/index.php?/forum/10-unban-appeal/)

<mark style="color:blue;">**Q.**</mark>**&#x20;How do I connect to the server?**

* Search "CMG" in the server browser or press F8 `Connect s1.cmg.city`

<mark style="color:blue;">**Q.**</mark>**&#x20;How do I get my ID?**

* If you do **/getmyid** ingame this will display your permanent id in the top left of your chat.

<mark style="color:blue;">**Q.**</mark>**&#x20;What are the controls?**

* A full list of controls can be found [here](/guides/controls.md)

<mark style="color:blue;">**Q.**</mark>**&#x20;What is boot wipe?**

* Boot wipes happen to help keep the economy some what stable and to prevent people from gathering an arsenal turning the city into a warzone. \
  \
  What does this boot wipe include \
  \- All weapons equipped \
  \- All items in your house storage \
  \- All items in your vehicle boots \
  \- All items in your characters inventory (L)

<mark style="color:blue;">**Q.**</mark>**&#x20;How do I donate?**

* To donate to the server visit our [store](https://store.cmgstudios.net/)

<mark style="color:blue;">**Q.**</mark>**&#x20;What are the controls or commands?**

* Full list of controls can be found [HERE](/guides/controls.md)

<mark style="color:blue;">**Q.**</mark>**&#x20;How do I open my inventory?**

* If you press **L** on your keyboard it will open up a ui which will display anything on you characters person.

<mark style="color:blue;">**Q.**</mark>**&#x20;Stuck beneath the map?**

* If you're stuck under the map, try the following commands which should work and teleport you above the map. **/unstuck** **/reset** , if neither work do **/calladmin** and wait for them to take your ticket.

<mark style="color:blue;">**Q.**</mark>**&#x20;How do you clean dirty cash?**

* Check out this [guide](/guides/cleaning-dirty-cash.md)

<mark style="color:blue;">**Q.**</mark>**&#x20;How do i earn money?**

* Check out our [**Jobs**](/guides/jobs.md) **/** [**Licenses**](/guides/licenses.md) guides

<mark style="color:blue;">**Q.**</mark>**&#x20;Server appearing offline but showing online in the #status section of the discord?**

* If the server is appearing offline whilst it's not meant to (only times the server should appear offline is during the daily restart at 10am which takes about 15-25 minutes), if you open your f8 console whilst having fivem open and paste in the servers connect, and paste the following **`"connect s1.cmg.city"`**

<mark style="color:blue;">**Q.**</mark>**&#x20;Car garage menu not popping up?**

* If you're on a car spawner and the menu is not popping up, this is due to the fact that it is a **VIP** car garage that requires the **supporter rank**. Purchasing the supporter rank gives you access to a lot more car spawners and garages around the map, as well as a new respawn location known as "**vip island**", you also get a 500k money bag along with being able to choose a VIP car of your choice ingame via the /store menu.

<mark style="color:blue;">**Q.**</mark>**&#x20;Steam account not found?**

* The reason this message appears when you try to join the server is because your steam account is an identifier for the server (to detect ban evaders / cheaters etc...), to fix this issue, you must close fivem fully, then go and open your steam fully (you must have an account), then you can launch fivem again whilst still having steam fully open and you'll be able to join the server perfectly fine. (It does not matter which launcher you have gta purchased on whether it's epic games, steam or the rockstar launcher, you just have to follow the steps above).

***


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